Divest time: The challenge for security checkpoint performance monitoring.
With the continuous extension of security measures within the passenger security checkpoint, throughput and passenger experience are becoming increasingly important to airports. To determine this influence, insight in performance of the entire security checkpoint is key.
To get a complete insight in security checkpoint performance is quite a challenge, though. Nowadays, lots of screening devices can provide relevant data in terms of passenger and/or baggage throughput. Even queuing time can be measured accurately. However, divest time is the missing link between queuing and the actual security process.